Occidental Grand Xcaret All Inclusive Hotel Los Dos Compadres, Los Dos Compadres - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Ctra. Fed. Chetumal - Pto Juarez Km 282, Nr.307, Los Dos Compadres, Mexico

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Price and Room Availability Calendar

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Getting around

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City Center

Los Dos Compadres 1.1 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 4.8 mi

Cancun (CUN) 39.5 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Cuisine Choices

The dining experience at the resort was really good! I particularly loved the variety of a-la-cart restaurants available, especially the Los Olivos Italian restaurant, where the service was excellent and the food was delectable. Each meal felt like a unique experience! I especially enjoyed the vibrant flavors and the artistic presentation of the dishes. This was definitely a highlight for my family during our stay.

Thomas123. USA, 2024-06-01Read full review on

Fun for the Little Ones

As a family traveling with young kids, I was thrilled about the children's amenities offered! My kids adored the lagoon, which was perfect for safe snorkeling and playing. They had endless fun and I didn't have to worry about them being swept away by big waves. It was nice to see them engaged, and it gave us as parents time to relax too!

BobTheBuilder. Canada, 2024-09-15Read full review on

Relaxation Paradise

The spa and leisure facilities were divine! I took time to unwind at the adult pool near the beach, which was an ideal escape with its serene environment. I particularly enjoyed the options for drinks served poolside. It truly felt like a paradise, surrounded by nature and ample opportunities to relax and rejuvenate.

KentLovesTravel. UK, 2025-01-28Read full review on

Comfortable Accommodations

Our room in building 22 was excellent! It was spacious, spotless, and had great amenities, including a well-stocked mini bar and strong air conditioning. The comfort of the beds and linens made for an amazing night's sleep, which we appreciated after our long days of exploring the resort and nearby attractions!

JohnAdventures. Australia, 2024-03-20Read full review on

What’s included

General

Wi-Fi
Parking
Concierge desk
Currency exchange
ATM/Cash machine
Gift/Newsstand
Beauty salon

Sports & Fitness

Exercise gym
Tennis court

Guest Parking

Refrigerator

Services

Valet parking
Laundry
Dry cleaning

Dining

Restaurant

Business

Business center

Children

Kids club

Spa & Leisure

Outdoor swimming pool
Health club
Sauna
Jacuzzi

Room features

Air conditioning
Mini-bar
Balcony
In-room desk
Ironing facilities

Bathroom

Bathtub shower combination
Hair dryer

Self-catering

Refrigerator

Media

Cable/ Satellite television
AM/FM alarm clock

Location

Ctra. Fed. Chetumal - Pto Juarez Km 282, Nr.307, Los Dos Compadres, Mexico

Map view

Ctra. Fed. Chetumal - Pto Juarez Km 282, Nr.307, Los Dos Compadres, Mexico

City landmarks

Parks

Xenses

4300 ft

Amusement Park

Xplor Park

1.0 mi

Amusement Park

Delphinus Riviera Maya

2100 ft

Km 285

Emotions Native Park

5300 ft

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

2.1 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

2.2 mi

Carretera 109

Cenote Calavera

2.6 mi

Beach

Playacar Beach

2.5 mi

Mall

City Club

2.6 mi

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

2.6 mi

Mall

Starbucks

2.7 mi

Parks

Xel-Ha Park

2.7 mi

1ra sur y 5ta Avenida Ferry

Casa Tzutuhil

3.0 mi

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

3.0 mi

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

3.1 mi

Zona Arqueologica Playa del Carmen

3.4 mi

152 Calle Quinta Avenida

Quinta Avenida

4.0 mi

Avenue With 14 Street 5a Downtown

Corazon de Mexico

3.7 mi

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

3.7 mi

5ta Avenida

Galeria de Arte 5ta Avenida

3.8 mi

5th Avenue 4th and 6th Streets

Sun Jaguar

3.8 mi

Museums

Museo Frida Kahlo Playa Del Carmen

4.0 mi

Museums

3D Museum of Wonders

4.0 mi

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

3.9 mi

Church

Nuestra Senora del Carmen Catholic Church

4.1 mi

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

4.3 mi

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

4.3 mi

Cave

Rio Secreto

29.3 mi

Nearby

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

200 ft

Carretera Federal Cancun - Chetumal

Delphinus Xcaret

300 ft

Restaurants

Xin Gao

2600 ft

Carretera Chetumal-Puerto Juarez Km 282 Inside Hotel Xcaret

Reviews and Ratings

Feedback from previous guests about their experience

68%

liked the resort and would come back again

6.8/10

Nice

Rooms

8.0

Location

9.2

Service

8.8

Dining

7.8

Hudson

United Kingdom, February 2025

8.6/10

This resort is truly a beautiful tropical paradise, nestled in the stunning Mayan Riviera jungle. The staff is exceptional, with personal mentions to Mireya, Julio, and Ramon for their fantastic service. However, the beach area lacks sufficient loungers, which can lead to a bit of chaos, especially during peak times. Overall, the wildlife and dining options were highlights of my stay, making it a memorable experience.

Rooms

8.0

The rooms were comfortable and spacious, and we enjoyed a lovely view from our balcony.

Service

10.0

Service was outstanding with friendly greetings and accommodating staff at every turn.

Location

9.0

The resort is located in a beautiful jungle setting, close to various activities and attractions like Xcaret.

Dining

9.0

The dining experience was enjoyable, with a variety of food options and a few standout specialty restaurants.

Facilities

7.0

The facilities were well-kept, featuring several pools and a lovely beach area, although more loungers would be ideal.

Bob

United Kingdom, December 2024

8.2/10

I had an amazing stay at the resort, with beautiful surroundings and incredible wildlife that made my experience feel unique. The rooms were clean and comfortable, providing a relaxing atmosphere. The food offerings were diverse and delicious, though there was room for improvement in some areas. Overall, the staff was attentive and helpful, ensuring we were well taken care of throughout our stay.

Rooms

8.0

Our room was clean, comfortable, and included a mini-fridge that was regularly restocked. The only downside was some noise from a connecting door to the next room.

Service

7.0

The service was excellent, with many staff members always greeting us and accommodating our requests. However, one bartender's attitude was a bit off-putting.

Location

9.0

The resort is beautifully situated close to several amazing parks, with easy access to the wildlife and natural landscapes.

Dining

8.0

The dining options were great, especially the main buffet, but we felt the beach snack bar could use some improvement.

Facilities

9.0

Facilities such as the gym were clean and well-equipped, providing a great workout environment.

Taylor

United Kingdom, December 2024

10.0/10

Our stay was absolutely memorable—surrounded by stunning wildlife in a beautiful tropical jungle, the resort truly felt like paradise. The attention to detail in decor and the excellent staff made everything feel special. While the food and drink options were top-notch, the check-in process could be improved, and there's limited access to a traditional beach. Still, the overall experience was fantastic and well worth it.

Rooms

10.0

We had a spacious suite that was spotless every day, featuring a king bed and a lovely jungle view from our balcony.

Service

10.0

The staff greeted us with warm smiles and accommodated our every request, making us feel welcomed throughout our stay.

Location

10.0

Nestled in a tropical rainforest, we were surrounded by fascinating wildlife, all while having quick access to amenities and nearby attractions like Xcaret Park.

Dining

10.0

The dining options were incredible, featuring a diverse range of high-quality food that exceeded my expectations, especially for a person with dietary restrictions.

Facilities

10.0

The resort had stunning pools and lovely landscaping, providing a variety of activities and relaxation spots.

Henry

United Kingdom, November 2024

7.4/10

Our stay was enjoyable overall, with clean and comfortable rooms that made us feel right at home. The location surrounded by lush jungle and wildlife was a big highlight, but we faced some frustrating issues with our transportation and dining options that brought down the experience a bit. The service was great, but some amenities could be improved, especially regarding pool and beach chair availability.

Rooms

8.0

The rooms were clean and comfortable, featuring air conditioning and a nice balcony where we could relax. However, we faced some issues with our room keys not working multiple times during our stay.

Service

7.0

Several staff members were exceptionally accommodating, especially the concierge who went above and beyond to assist us. However, the response time for dealing with issues at the front desk could be quite slow.

Location

9.0

The hotel is set amidst beautiful jungle surroundings, which is great for experiencing nature and wildlife, but sometimes it was challenging to find space to sit at the beach during peak hours.

Dining

6.0

Dining options were a mixed bag; while some meals were tasty, others lacked seasoning and creativity. Breakfast had potential but could benefit from more variety.

Facilities

7.0

The pools were beautifully maintained, and the adult-only pool was a fantastic retreat. However, the issue of reserving pool chairs with towels created an uncomfortable atmosphere for many guests.

Nathaniel

United Kingdom, November 2024

7.6/10

I had a nostalgic stay at this resort, where the lush grounds and the friendly staff were highlights. While the accommodations felt outdated and the dining experience wasn’t as impressive as I remembered, the service remained outstanding. It was a relaxing getaway, though I missed the vibrant atmosphere of previous visits.

Rooms

6.0

The room needed significant updates, and although I was moved to a freshly painted room, I expected better overall condition.

Service

10.0

The staff, especially Eva and Javier, were amazing and attentive throughout our stay, making us feel well taken care of.

Location

9.0

The resort is beautifully situated in a lush tropical environment, making it a lovely spot for relaxation and nature walks.

Dining

6.0

While the food was decent, I was disappointed by the lack of variety and quality compared to my last visit; the buffet offered typical fare, nothing exceptional.

Facilities

7.0

The grounds were well-maintained, but the hot tubs were out of service, which detracted from the overall experience.